Helping you succeed online

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    • Allison Miller
    • Chemene Sinson
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Uncategorized

Implementing online customer service strategies

Quality customer service is major factor to having a successful business.  It also helps to attract and gain customer loyalty to ensure return business, and helps to develop your business as a distinctive brand in your industry.  More and more

digitalcapability October 30, 2018 Uncategorized No Comments

Grow your business with government grants

Currently there some great Government grants available to grow your business such as Business Growth Grants and Export Market Development Grants. Grant funding is highly contested so make sure your application is given the best chance of being selected by

digitalcapability September 4, 2018 Uncategorized No Comments

Gain, train and sustain to retain your team

It’s a satisfying feeling when we know we have completed something and done it well.  It’s a good feeling that goes beyond the immediate returns. If feeling good about a job well done is so simple, why do we need

digitalcapability August 5, 2018 Uncategorized No Comments

Collaboration is the key to success

A modern business operates in a very complex environment that requires its people to work collaboratively with one another if the business is to survive. Collaboration is a process of shared decision-making in which all team members constructively contribute to

digitalcapability July 5, 2018 Business performance, Change management, Digital Capability - Doing it Smarter, Leadership, Organisational Development, Uncategorized No Comments

Support your team’s ongoing development and growth

The world is an increasingly complex place where people need more and more skills to be effective contributors to the workplace.  To develop new and higher levels of skills, people need to be able to learn, unlearn and relearn continuously

digitalcapability June 6, 2018 Uncategorized No Comments

Leadership is multi-dimensional

Leadership is about inspiring and influencing others to work together towards a common goal while allocating scarce resources to achieve change.  Leadership is your business’s core competency in meeting the many challenges it faces.  But Leadership is also multi-dimensional, so

digitalcapability March 7, 2018 Uncategorized No Comments

Paid online marketing options – Are they all the same?

Australia has 13.7 million internet subscribers who spend on average 10 hrs per week online and one of the top four activities they do is research and/or purchase goods or services online. This means that paid online marketing is a

digitalcapability October 8, 2017 Uncategorized No Comments

Be no 1 by getting to know your competitors

It is important that you know why your customers think your business is better than your competitors as this will help you to understand what is your competitive advantage, and this will improve your business’s chances of success. You can

digitalcapability August 31, 2017 Business needs analysis, Business performance, Digital Capability - Doing it Smarter, e-Business, Grow your business, Organisational Development, Uncategorized No Comments

Where do profitable business ideas come from?

Business growth is possible either through the acquisition of other businesses or through unique and innovative ideas which have a market which is willing to pay the price for the product or service to make it a profitable venture.  

digitalcapability August 3, 2017August 3, 2017 Business needs analysis, Business performance, Digital Capability - Doing it Smarter, e-Business, Grow your business, Innovation, Marketing, Uncategorized No Comments

Do it in the Cloud: cheaply, safely and cleverly

For more than a decade, people have been taking advantage of doing it in “the Cloud” by accessing computer programs and online services through the internet rather than solely from the device they are working on.   ‘Cloud’ based services

digitalcapability July 4, 2017 Uncategorized No Comments
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Recent Posts

  • Implementing online customer service strategies
  • Workforce planning is key to an innovative business
  • Grow your business with government grants
  • Gain, train and sustain to retain your team
  • Collaboration is the key to success
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