Quality customer service is major factor to having a successful business. It also helps to attract and gain customer loyalty to ensure return business, and helps to develop your business as a distinctive brand in your industry. More and more
Grow your business with government grants
Currently there some great Government grants available to grow your business such as Business Growth Grants and Export Market Development Grants. Grant funding is highly contested so make sure your application is given the best chance of being selected by
Gain, train and sustain to retain your team
It’s a satisfying feeling when we know we have completed something and done it well. It’s a good feeling that goes beyond the immediate returns. If feeling good about a job well done is so simple, why do we need
Collaboration is the key to success
A modern business operates in a very complex environment that requires its people to work collaboratively with one another if the business is to survive. Collaboration is a process of shared decision-making in which all team members constructively contribute to
Support your team’s ongoing development and growth
The world is an increasingly complex place where people need more and more skills to be effective contributors to the workplace. To develop new and higher levels of skills, people need to be able to learn, unlearn and relearn continuously
Leadership is multi-dimensional
Leadership is about inspiring and influencing others to work together towards a common goal while allocating scarce resources to achieve change. Leadership is your business’s core competency in meeting the many challenges it faces. But Leadership is also multi-dimensional, so
Paid online marketing options – Are they all the same?
Australia has 13.7 million internet subscribers who spend on average 10 hrs per week online and one of the top four activities they do is research and/or purchase goods or services online. This means that paid online marketing is a
Be no 1 by getting to know your competitors
It is important that you know why your customers think your business is better than your competitors as this will help you to understand what is your competitive advantage, and this will improve your business’s chances of success. You can
Where do profitable business ideas come from?
Business growth is possible either through the acquisition of other businesses or through unique and innovative ideas which have a market which is willing to pay the price for the product or service to make it a profitable venture.
Do it in the Cloud: cheaply, safely and cleverly
For more than a decade, people have been taking advantage of doing it in “the Cloud” by accessing computer programs and online services through the internet rather than solely from the device they are working on. ‘Cloud’ based services