The delivery of online training and assessment has always received a lot of debate in the vocational education and training (VET) sector.  More recently, this has been due to a large number of training organisations delivering online ‘White Card’ training failing their audit requirements (ASQA’s 2013 Strategic Reviews).

CC-BY image "Red Fail" by Chris Griffith - https://www.flickr.com/photos/chrisgriffith/3769283867/
CC-BY image “Red Fail” by Chris Griffith – https://www.flickr.com/photos/chrisgriffith/3769283867/

However, online training and assessment can often provide better ways of demonstrating that your training organisation is meeting its audit requirements through recorded evidence and tracking logs of student interactions.

So we thought we would share our top 4 ways that your online training and assessment won’t fail an audit:

1. Document and demonstrate how your online training and assessment meets audit requirements 

The reason why training organisations fail their audit is because they are cutting corners. Make sure that you dot your ‘i’s’ and cross your ‘t’s’ by documenting your quality online training and assessment processes.

Upload your learning and assessment guides to your online courses and explicitly explain how you are authenticating that the person being trained online is the person you are issuing a parchment to ie use a webcam in Google Hangout where the person shows you their driver’s license before commencing the online training and assessment or regularly send updated passwords to the person’s personal email account or mobile phone.

2. Get industry endorsement of your online training and assessment program

Nothing is going to hold more true that your online training and assessment program are meeting the Standards for NVR RTOs (SNR) then when they have been endorsed by your industry contacts.

This can be done by inviting your industry contacts to a ‘show’n’share’ session of your online training and assessment programs and then inviting them to contribution to online forum about the quality and relevance of your online training and assessment.   Presented as a networking opportunity and supported with some free drinks and nibbles will help booster attendance of such events.

3. Showcase the results of your online training and assessment

Another key way of ensuring that your online training and assessment won’t fail an audit is when you have evidence that your online programs are working.  That is, your students are gaining employment or promotion, and that employers are meeting their goals and increasing their productivity.

Gather this evidence by encouraging students and employers to share their success stories through your business blog page and/or Facebook/LinkedIn page, or ask them to #hashtag your organisation’s name in their posts on Instagram and Twitter. Not only will this impress the auditor, it will also impress prospective students and clients, and help build an alumni of your past students.

Compare Query Contrast Documents Files Arrow by Nemo - http://pixabay.com/en/compare-query-contrast-documents-27203/
CC-BY image: Compare Query Contrast Documents Files Arrow by Nemo – http://pixabay.com/en/compare-query-contrast-documents-27203/

4. Benchmark what you are doing against best practice

Don’t expect that by just sitting in your own organisation without looking at what others are doing with their online program that you will know that your online training and assessment programs are meeting the SNRs.

Benchmark what your organisation is doing by attending professional development sessions which showcase how others are implementing and managing their online programs (see what we’re offering below).  Document your attendance and your actions for continuous improvement through posts on your organisational blog, and your Twitter account.  You can also urk and contribute to online professional groups like the LinkedIn E-learning Conversations group.

These are just a few of the ways that you can ensure that your online training and assessment programs won’t fail audit.  Please share with us any other ways you deploy through the comments section below. Also, join us on the virtual couch with an ex-ASQA Compliance Manager where Ian Whitehouse will share his experience and wisdom of how to interpret the SNR to ensure that your training organisation is effectively meeting its ASQA compliance requirements when undertaking online training and assessment.

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Want to know more about ensuring your online training and assessment won’t fail an audit?  Check out these great September professional development opportunities:

Contact us now via email or phone 0400 732 270 to learn how to effectively implement workplace online training programs which meet audit requirements or enquire about our other E-learning Services.

 

Top 4 ways your online training and assessment programs won’t fail an audit
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2 thoughts on “Top 4 ways your online training and assessment programs won’t fail an audit

  • August 21, 2014 at 1:05 am
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    Hi Allison and Ian
    I would like to be kept up to date with your training opportunities.
    Cheers Lu

  • August 21, 2014 at 10:16 pm
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    Hi Lu

    We have added you to our mailing list. You can unsubscribe at any time. We look forward to communicating with you.

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