With more and more people turning to the web to find a business, online customer service strategies are now an essential part of any modern business. 
CC-BY Photo by Vanguard Visions Consulting
So what are your online customer services strategies, and do they:

  • provide anywhere, anytime customer convenience?
  • help save your customers time and money?
  • employ ‘give to get’ strategies, and utilise the ‘push and pull’ potential of the web?
  • help you ‘listen to your customers’ online without having to be online 24/7?
  • automate some of your customer service? and
  • utilise freely available data to monitor your customer service?

Remember, great online customer service strategies will enable you to:

  • attract new customers
  • sustain customer loyalty, and
  • establish your business as a distinctive brand

To learn more about implementing online customer service strategies attend our Online Business Success Webinar on Tuesday 23 July at 12.30 pm AEST.

CC-BY photo by Vanguard Visions ConsultingContact Allison Miller now for more information or to run this or another Online Business Success Webinar or Workshop for your organisation

allison@digitalcapability.com.au
0400 732 270

What are your online customer service strategies?
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