
What We Offer
Human-centred, digital experiences

Capability
We help build capability through digital technology and mindsets.

Consultancy
We approach our consultancy practices with an applied research lens.

Constructing
We approach our development services with a design thinking lens.
Digital literacy – the fourth literacy after LLN
Digital literacy – the fourth literacy after LLN The need for effective digital literacy skills has been a recognised for a number of years (McLean, et al, 2020), however, the impact of COVID-19 has significantly increased the use of digital technologies by governments, businesses, educational
Strategies for engaging adult learners – based on Jane GoodFellow’s Engaging the unengaged webinar (via Velg Training)
Strategies for engaging adult learners – based on Jane GoodFellow’s Engaging the unengaged webinar (via Velg Training) – 28 February 2022 Pixabay Licensed image by Geralt Author:Allison W Miller I was very lucky to attend the Engaging the unengaged webinar via Velg Training by Jane
Key tips for moving and staying online – ASQA’s fourth strategic review into online learning feedback look webinar – 2 December
Here are my notes from ASQA’s fourth strategic review into online learning feedback look webinar – 2 December 2021. The initials in brackets refer which speaker made which point (+ I have added some of my own thoughts based on my 16 years of training

Workforce Planning is Key to an Innovative Business
Innovation is important to any business as it helps to stimulate new ideas and solve old problems, thereby ensuring your business remains current and viable. The key to sustaining innovation, however, is ensuring that you and your staff are prepared and well skilled to take

Implementing Online Customer Service Strategies
Quality customer service is major factor to having a successful business. It also helps to attract and gain customer loyalty to ensure return business, and helps to develop your business as a distinctive brand in your industry. More and more customers are turning to the

Grow your business with government grants
Currently there some great Government grants available to grow your business such as Business Growth Grants and Export Market Development Grants. Grant funding is highly contested so make sure your application is given the best chance of being selected by following these ten top tips for writing a successful